Privacy policy

Privacy Policy

Maison Du Silence — www.maisondusilence.com
Effective date: October 14, 2026

Maison Du Silence ("we," "us," or "our") is a US-based online store selling fine art wall prints and art supplies. This Privacy Policy explains what personal information we collect when you visit or buy from www.maisondusilence.com, how we use and share it, and the choices and rights you have.

Information We Collect

Contact information: your name, email address, phone number, and shipping and billing addresses.
Order information: the products you buy, order history, and messages you send us about your order.
Payment information: payments are handled by Shopify Payments and other payment processors. We do not store full card numbers; we receive only limited details such as the card type, last four digits, and transaction status.
Device and usage information: IP address, browser type, device type, pages viewed, referring websites, and similar data collected automatically through cookies and related technologies.

How We Use Your Information

We use your information to:

process, ship, and deliver your orders and handle returns;
communicate with you about orders, questions, and customer service;
send marketing emails if you have agreed to receive them (you can unsubscribe at any time);
show relevant advertising and measure how well it works;
operate, secure, and improve our website, and prevent fraud;
comply with legal and tax obligations.

How We Share Your Information

We do not sell your personal information for money. We share it only as needed with:

Shopify, which hosts our store and processes data on our behalf;
Payment processors, including Shopify Payments, to complete transactions and prevent fraud;
Shipping carriers, including USPS and DHL, to deliver your orders;
Marketing channels, including Pinterest and Facebook (Meta), which may receive device and browsing information through pixels and cookies to show you ads and measure results;
Legal authorities or other parties when required by law, to protect our rights, or in connection with a sale or transfer of our business.

Some sharing with advertising partners may be considered a "sale" or "sharing" of personal information under certain US state laws. You can opt out as described below.

Cookies and Analytics

We and our partners use cookies and similar technologies to keep your cart working, remember preferences, understand how visitors use our site (for example, through Shopify analytics), and deliver targeted advertising on platforms such as Pinterest and Facebook. You can block or delete cookies in your browser settings, though some site features may not work properly without them. Where available, we honor browser signals such as Global Privacy Control as an opt-out request.

Your Rights and Choices

Depending on where you live, you may have the right to:

access the personal information we hold about you;
correct inaccurate information;
delete your information;
receive a copy of your information in a portable format;
opt out of targeted advertising and the sale or sharing of your information.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, use, and disclose; to request deletion and correction; and to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We will not discriminate against you for exercising these rights. To opt out, visit our Data Sharing Opt-Out page.

Visitors in the European Economic Area and United Kingdom (GDPR): We process your information to perform our contract with you (fulfilling orders), based on our legitimate interests (running and improving our store), with your consent (marketing and non-essential cookies), and to meet legal obligations. You may withdraw consent at any time, object to or restrict processing, and lodge a complaint with your local data protection authority. Your information may be transferred to and processed in the United States.

To exercise any of these rights, email us at jbacallie@gmail.com. We may need to verify your identity before responding, and we will respond within the time required by applicable law.

Data Retention

We keep order and transaction records for as long as needed to fulfill orders, handle returns, and meet tax, accounting, and legal requirements, generally up to seven years. Marketing information is kept until you unsubscribe or ask us to delete it. We delete or anonymize information when it is no longer needed.

Children's Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will post the updated version on this page with a new effective date.